1.What Our Privacy Policy Covers

This privacy policy covers the “personal information” that Bigbigmart.com obtains about you in various contexts, including when you visit our websites, register, order products, and communicate with us. When we use the term “personal information” we are referring to information that identifies, relates to, describes or can be associated with you. Please note that we have no control over the privacy practices of websites or applications that we do not own.

2. What We Collect

We obtain information about you from a variety of sources depending on our relationship with you. The following are examples of the types of personal information that we collect and how we use that information:

Activity

Examples of Personal Information Collected

Primary Purpose for Collection and Use

Account Registration

When you create an account, we collect your name, e-mail address, Internet, application, network activity, such as cookie IDs and browser visits. We may also collect your birthday and zip code if you choose to provide it. You can choose to save certain information in your account to use for future purchases, such as your shipping addresses.

We use this information to maintain your account, including offering functionalities and the ability to save user preferences and transaction history.

Communications With Us

When you communicate with us, including contacting us for support, to provide feedback or comments or to make a request or other inquiry, we will collect your name and contact information (such as e-mail address or phone number), as well as any other information that you choose to provide to us. In some cases, we record customer service calls for quality assurance.

We use this information to respond to and/or follow-up on your issues or feedback, and to provide information in response to your requests and inquiries.

Promotional Communications

When you sign up to receive promotional communications from us, such as e-mail communications, mobile messages (including text and/or push notifications), and, we collect your contact information. We may also collect certain information about how you interact with the emails and promotional messages we send you.

We use this information to communicate with you and send promotional materials such as discount coupon, seasonal sales. We also use this information to understand how you interact with our communications with you.

Purchasing

When you place an order for a product on our websites, we collect your name, shipping address, payment information, billing address, e-mail address, Internet, application, network activity, such as cookie IDs and browser visits.

We use this information to fulfill your orders for products or services, and to process your payments for such products or services. We also use this information to provide you receipts, order updates and to help spam detection.

Payment

All payments and transactions are handled by payment gateway. We do not store your credit card information. You can check privacy with the privacy policies of Paypal2checkoutStripe. You can see more at:

Posting in Public Forums

When you post a review or comment on public space or on social media pages, or post a rating, review or other user-generated content that is relevant to us, we collect the information you share.

We use this information to understand your opinions and to provide better service and improve our business.

3. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

4. How We Use Your Personal Information

In addition to the purposes and uses described above, we use personal information in the following ways:

  • To provide you with access to all parts of our website and to supply the goods or services you have requested. 
  • To identify you when you visit our websites or stores.
  • To fulfill your requests, such as to provide you with products and services or to process returns.
  • To communicate with you about your orders, subscriptions, and reservations, as well as our products, services, sales, offers, and promotions.
  • To detect security incidents, and to investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.
  • To contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.
  • To support core business functions, including to maintain records related to business process management, loss and fraud prevention, and to collect amounts owing to us.

Although the sections above describe our primary purpose in collecting your personal information, in many situations we have more than one purpose.

5. How Do We Share Your Personal Information Outside of Bigbigmart.com

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

6. How Do We Secure Your Personal Information

We realize that individuals trust us to protect their personal information. We have a team of associates who are responsible for helping to protect the security of your information. When you are shopping on our websites, we use technical safeguards. This measure may include technical security access controls or other safeguards, information security technologies and policies, procedures to help ensure the appropriate disposal of information.

7. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

8. Contact Forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

9. Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

10. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

11. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

12. Where We Sent Your Data

Visitor comments may be checked through an automated spam detection service.

13. Changes To This Policy

We may revise this privacy policy from time to time. Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.