FAQs
SHOPPING INFORMATION
When purchasing multiple products in one order, shipping costs are worked out on a scaled basis.
- Total orders over $25.00 free shipping
- Total orders $1.00 – $25.00 $5.00 per order
Please visit our Contact Us page.
Once you place your order, you will be given a period of 30 minutes during which you can modify or cancel it. However, once this time has passed, we will not accept any requests for cancelling the order, regardless of the reason.
Yes, if the items are not available or we cannot obtain authorization for your payment, pricing or product description error and even if you do not meet any eligibility criteria set out in our terms and conditions.
We do not sell or rent your personal information, except in the event all or a part of our business is merged, sold or reorganized. You can visit our Privacy Policy page for more clarification.
Please allow between 7-15 days for your order to arrive *( not including 1 – 3 day processing time). If more than 15 days have passed please email us at [email protected] to review the status of your order. Refunds will be handled through email if necessary.
Please visit our Return & Refund page.
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PAYMENT INFORMATION
All payments and transactions are handled by payment gateway: Stripe
When you return an item or order cancel request is accepted, we will issue a refund 1 – 3 business days.
Once we issue your refund, it may take additional time for Payment gateway to make funds available in your account.