FAQs

When purchasing multiple products in one order, shipping costs are worked out on a scaled basis.

• For the most items: Free

Please visit our Contact Us  page.

Once you place your order, you will be given a period of 30 minutes during which you can modify or cancel it. However, once this time has passed, we will not accept any requests for cancelling the order. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

Yes, if we cannot obtain authorization for your payment or you do not meet any eligibility criteria set out in our terms and conditions.

We do not sell or rent your personal information, except in the event all or a part of our business is merged, sold or reorganized. You can visit our Privacy Policy page for more clarification.

• For the most items: 5-10 business days.

Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service.

Please visit our Return & Refund page.

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All payments and transactions are handled by payment gateway: Stripe

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Once we issue your refund, it may take additional time for Payment gateway to make funds available in your account.