Delivery charges for orders from

When purchasing multiple products in one order, shipping costs are worked out on a scaled basis.

  • For the most items: Free
Can I change or cancel my order?

Once you place your order, you will be given a period of 30 minutes during which you can modify or cancel it. However, once this time has passed, we will not accept any requests for cancelling the order. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

May my order be refused?

Yes, if we cannot obtain authorization for your payment or you do not meet any eligibility criteria set out in our terms and conditions.

Is shopping online at safe?

We do not sell or rent your personal information, except in the event all or a part of our business is merged, sold or reorganized. You can visit our Privacy Policy page for more clarification.


How long will delivery take?
  • For the most items: 5-10 business days.
Does the product from Bigbigmart have a warranty?

Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service.

What are cookies, and how does use cookies on its websites?

Cookies are small pieces of text sent as files to your computer by the website you are visiting. We use cookies to improve your shopping and browsing experience, and to allow the site to recognize you as you move from one page to another. Without cookies enabled, you will still be able to browse the site, but will not be able to take advantage of certain website features.


Which payment methods are accepted?

All payments and transactions are handled by payment gateway: Stripe


How long do refunds take?

When you return an item or order cancel request is accepted, we will issue a refund 1 – 3 business days. 

Once we issue your refund, it may take additional time for Payment gateway to make funds available in your account.