FAQs

When purchasing multiple products in one order, shipping costs are worked out on a scaled basis.

• Total orders  over $25.00 free shipping
  
• Total orders $1.00 – $25.00 $5.00 per order

Please visit our Contact Us  page.

Yes, but please remember our goal is to process and ship your order as quickly as possible.

You will have 30 minutes to change or cancel your order after you have placed it. Over this time, please contact our customer service center at +1 ‪(909) 529-0465‬ or email: [email protected] quickly as possible to modify or cancel an order.

Please note: We are not able to cancel or make changes to orders once they have been shipped.

Yes, if the items are not available or we cannot obtain authorization for your payment, pricing or product description error and even if you do not meet any eligibility criteria set out in our terms and conditions.

We do not sell or rent your personal information, except in the event all or a part of our business is merged, sold or reorganized. You can visit our Privacy Policy page for more clarification.

Please allow between  7-15 days for your order to arrive *( not including 1 – 3 day processing time). If more than 15 days have passed please email us at [email protected] to review the status of your order. Refunds will be handled through email if necessary.

Please visit our Return & Refund page.

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All payments and transactions are handled by payment gateway: Stripe

When you return an item or order cancel request is accepted, we will issue a refund 1 – 3 business days. 

Once we issue your refund, it may take additional time for Payment gateway to make funds available in your account.